If you live in 3832 or 3834, you’ve likely been wondering why, despite your proximity to the boiler room, your A/C wasn’t cooling properly.
Ron came in over the holiday weekend twice to try and resolve it, and this morning we even had NAC and Hurley. Apparently we couldn’t catch a break, until this afternoon.
First, there was an air lock in one of the top units – this basically means air has gotten into the line, and being lighter than water has floated to the highest point, inside a top unit. This creates a blockage that prevents the water from flowing. Ron can fix these relatively easily, and he did. Unfortunately, it was not the only problem.
Last night, as many other residents noticed, the chiller itself switched off. We’re still looking into the cause of this, however, Ron was able to manually override the system in the short term, this restored A/C to the rest of the property, unfortunately it still didn’t fix the issue with the 3830s!
With NAC and Hurley both on site today, we were finally able to track down. Apparently a recently installed valve had not been opened. It’s unclear why no one documented the purpose of the valve so it could be opened in the first place, but now we know. The good news is that this valve should remain open, except when attempting to diagnose issues in the system.
So, hopefully everyone now has A/C! I do apologize for the inconveniences we’ve had this year, and I want to thank everyone for baring with us.
Please notify management immediately if you suspect the A/C is out! Don’t assume someone else has done so. The more reports we get, the better we can deduce the location of the problem, and the fast we can resolve and restore your A/C!